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‘Proudly Black-owned’ Reliable Maintenance Celebrates 52 years

Des Moines Business Spotlight: Reliable Maintenance Company has a long history in Des Moines.

Andre Mckay feels immense pride when he thinks about the achievements of his great-great-grandmother, Mildred Mckay, and he believes her story is an inspiring piece of Black Iowa history. 

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Mildred Mckay and her spouse, George Mckay, a formerly enslaved man from Tennessee, moved to Des Moines in 1918. By 1920, Mildred Mckay began operating her own in-home laundry business. Her husband, George, also worked in the cleaning industry. More than 100 years later, Mildred Mckay’s heirs are still in the cleaning business — operating Reliable Maintenance Company, which is situated on the city’s north side.

And, Mildred Mckay’s legacy can also be witnessed at the African American Museum of Iowa in Cedar Rapids, where the laundry equipment she used in the 1920s was donated to the museum, Andre Mckay said. His great-great-grandmother had contracts to clean linens and sheets for businesses and homes, and she also operated a dry-cleaning business, he said.

 “When we went through her house, my dad found a ledger with all of the transactions she did throughout the years,” he said. “That was pretty fun to see.”

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Her business used a 1920s Maytag Gyro washing machine and other equipment, Andre Mckay said. He said family members are excited about the prospect of taking their children to the museum to see Mildred Mckay’s laundry legacy recognized. 

“She was going to Hawaii. Doing cruises,” he said. “I actually have (her) 20s travel trunk . . . Like you see in Titanic.” 

Her accomplishments are a source of pride for McKay, who works in business development — managing contracts, meeting with clients and cleaning — at Reliable Maintenance, the company founded in 1973 by George McKay III. The company is located at 2525 Douglas Ave. in Des Moines. Reliable Maintenance performs commercial cleaning, routine custodial work, construction cleaning, hard-floor cleaning, carpet cleaning and dry cleaning. The company, which is more than half a century old, employs about 80 people statewide. Andre’s father, Keith, also owns a car lot, K & M Auto, located on the company’s property. His dad also operated a dry cleaning business for 22 years. Their history in the cleaning industry all began with Mildred McKay. 

“I think that’s where I get my entrepreneurship — from them and my dad,” he said.

Today, McKay enjoys bringing his 11-month-old son, Andre Mckay Jr., to work with him and his dad. It’s possible that one day his son will run the company, furthering the family legacy.

“I always tell people I might be in a suit today, but I’ll be out cleaning — waxing floors or something,” Andre Mckay said, with a laugh. 

This story appears in the May edition of the Black Iowa Newspaper.

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Author

Dana James is an award-winning writer who founded Black Iowa News in 2020 and the Black Iowa Newspaper in 2023. Born and raised in Des Moines, Dana tells stories that center Black Iowans’ lived experiences and amplify their voices. She earned a bachelor of arts degree in journalism from Grand View University. She serves as secretary of the Iowa Association of Black Journalists.